Responsible Gaming at 378bd

At 378bd, responsible gaming is not a checkbox — it is a core part of how we operate. We are committed to providing a safe and enjoyable entertainment environment for all players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar. We understand that for the vast majority of our players, gambling is a fun pastime. We also recognise that for a small number of people, it can become a problem. This page exists to help you understand the signs of problem gambling, access the tools available on the platform, and know where to turn when you need support.

Gambling is a form of entertainment with real financial risk attached. Every bet you place is statistically more likely to result in a loss than a win over the long term. This is not a reason to avoid gambling — it is simply a fact that every informed player should hold in mind before wagering. Set yourself a budget before you start, stick to it, and walk away when you reach your limit. The games will always be there tomorrow.

⚙️ How to Activate a Tool

All responsible gaming tools can be activated directly from your 378bd account in four simple steps. If you prefer, you can also request activation by contacting the support team at the email shown in the footer.

1. 1 Log in to your 378bd account using your registered username and password.
2. 2 Navigate to Account Settings and select the "Responsible Gaming" section from the menu.
3. 3 Choose the tool you wish to activate (deposit limit, session limit, cool-off, or self-exclusion) and set your preferred parameters.
4. 4 Confirm your selection. Restrictions that reduce your limits take effect immediately. Increases to limits are subject to a 24-hour cooling-off period before they apply.

⚠️ Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early signs is the most effective way to prevent it from becoming a serious issue. The following behaviours may indicate that gambling is no longer just entertainment.

• Gambling with money set aside for essential expenses such as rent, food, or bills — and then struggling to cover those costs.
• Chasing losses — continuing to bet in order to win back money already lost, rather than accepting the loss.
• Borrowing money from family, friends, or financial services specifically to fund gambling activity.
• Gambling in secret, or lying to people close to you about how much time or money you spend on gambling.
• Feeling irritable, anxious, or unable to concentrate when you are not gambling, or finding that gambling is the only activity that relieves stress.
• Repeatedly failing to stick to spending or time limits you set for yourself, despite genuinely intending to do so.

If any of these signs feel familiar, it does not mean you have a serious gambling problem — but it is a signal worth acting on. Use the tools above, talk to someone you trust, or reach out to the 378bd support team to discuss your options confidentially.

💳 Deposit Limits in Detail

Deposit limits are the simplest and most effective way to keep your gambling within a financial budget you can comfortably afford. You can set a daily limit (resets every 24 hours), a weekly limit (resets every 7 days), or a monthly limit (resets on the 1st of each calendar month). You may hold more than one limit simultaneously — for example, a daily limit of ৳500 and a monthly limit of ৳5,000 at the same time.

Reducing a deposit limit takes effect immediately. If you set a daily limit of ৳200 and then reduce it to ৳100, the ৳100 limit applies from the moment you save it. Increasing a deposit limit requires a 24-hour waiting period before it activates. This cool-down period is an intentional friction mechanism — it gives you time to reconsider a decision made in the heat of the moment. If you request an increase but change your mind within the 24-hour window, simply cancel the request and your existing lower limit remains in place.

🤝 Support and Help Resources

If you are concerned about your gambling or someone else's, the following support options are available. You do not have to be in crisis to ask for help — early conversations are far more effective than waiting until a problem is serious.